We are a company located in Singapore known as PassionAir specialising in air-conditioners. We work with our customers throughout their air-conditioner’s life cycle, from installation to maintenance and repairs. PassionAir has been in the industry for more than 20 years and our team are constantly looking into continuous improvement and to further hone our craft.
We have always wanted to look for a method to deep-clean air-conditioners without the need to pump down the system, dismantle the aircon to do an overhaul clean. And in this modern day, what do everyone do when they want to search for something? They get on the world wide web.
When we found Hydrokleen Global we were blown away by the innovative aircon cleaning system and got in touch with them immediately. We were further impressed by the effectiveness and efficiency of the Hydrokleen Global aircon cleaning system and how it can be used to deep clean different types of air-conditioners ranging from your typical wall-mounted, to cassette type, ceiling suspended and even ducted units. Visiting the factory and Head Office on the Gold Coast, Australia really cemented our appreciation for the level of quality and commitment from the HydroKleen Global team.
Being a cleaning system that are suited for multiple types of air-conditions has allow us to be able to introduce Hydrokleen not only to residential homes but to offices, factories, food processing facilities and schools as well.
What really surprised us was how simple and convenient they had made the learning process. With the systemised approached, it really was a shallow learning curve. With the “train the trainer” framework we were able to get our team well trained and proficient in Hydrokleen practices and had staff clock in specific hours of practice before they start deep cleaning our customers air-conditioners.
After being on board with Hydrokleen everything has been great so far. We are happy to have found a team of equally passionate people, who are proud of what they do and are similarly constantly striving to become a better version on oneself. In the case of developing Hydrokleen systems and procedures, multiple prototypes and over the years adjustments and tweaks were done to perfect it. It is truly commendable.
We are made to feel like being part of a multinational community and we have found the technical and customer service support to be very prompt and professional. John and his team are really zealous about what they do and how they do it. Which makes us confident and delighted to be part of it.
The HydroKleen difference is truly in a league of its own.
Airielle, from PassionAir M&E Pte Ltd, Singapore